Whether it’s conferences with staff members or meetings with clients, businesses spend a lot of time communicating. Thanks to technology, it has become easier than ever for business owners, employees, stakeholders, and clients to connect.
Even if they are located in different parts of the world, the Internet has made it possible to send messages back and forth in an instant or connect “face-to-face” via online video conferences.
There are all sorts of communication tools out there. This is a wonderful thing, but as a small business owner, determining which ones best suit your needs can be tricky. The options are overwhelming. It’s hard to figure out which tool could be just what you need to take your business to the next level and which ones will just end up wasting your time and money.
Unfortunately, there is no one “best” communication software. Many of them are great in their own ways, and the one that is perfect for one company may not be the right solution for another.
Trying to find the one that best suits your unique needs typically requires a bit of trial and error. If you are looking for a good jumping off point, though, here are a few communication software that small businesses love.
1. Vast Conference
If you are in search of a great conference call service for work, check out Vast Conference. Vast offers easy-to-use conferencing solutions to streamline your communications. The system is fully automated, so you can set up calls at any time. Your dedicated conference line can support up to 500 callers, so whether it’s a one-on-one phone call or a webinar, there is plenty of room for all of your attendees.
Vast conference also offers operated assisted events. With this service, you get help from an event specialist when setting up and organizing your meeting. During the event, your lead moderator manages everything to ensure that the meeting goes smoothly.
Vast Conference is affordable, too, so if you are looking for a conference call service for work that won’t break the bank, it’s a great option. There’s even a 14-day free trial that you can take advantage of to determine whether this software is right for your business.
Slack is a multi-functional platform that is great for video conferencing, instant messaging, and project management. This powerful tool makes it easy to stay in touch with staff members in your office and around the world. You can create multiple channels for different teams to keep everything neat and organized, too.
Another great thing about Slack is that it’s incredibly user-friendly. Once you sign up, you can instantly start sending instant messages, hosting video calls, and sharing and storing files.
There is a free version that supports an unlimited number of users and offers a wide range of features. Upgrade to the paid version, though, for more advanced features.
3. TeamViewer 14
If you run a business, there is a good chance that you need tech support once in a while. Rather than having your IT guy come directly to you every time there is a problem, try TeamViewer 14.
With this software, you can grant instant access to desktops, data, and applications. This means that someone else can use their computer to gain access to yours to quickly diagnose and fix problems.
In addition to being amazing for remote IT support, TeamViewer 14 has its own online collaboration platform. Known as Blizz, this platform allows you to host meetings, training sessions, and presentations. Major corporations like Ford and Microsoft use TeamViewer and Blizz, so you know it is a great product.
Zoom is a powerful collaboration tool with a price tag that makes it accessible to small business owners. This software features web and video conferencing as well as file sharing and instant messaging features.
With Zoom, you can host any type of meeting you can think of. Whether it’s a one-on-one video call, a town hall meeting, product demo or training, marketing event, or webinar, this service does it all.
Zoom can be used on desktop computers and mobile devices. You can also use it with your company’s own video and conference room systems. There is a developer platform that you (or your IT guru) can use to integrate features like voice, video, and screen sharing with the apps that you are already using as your business.
The best part? Zoom is extremely affordable. There is a free basic plan that you can use for one-on-one meetings and group meetings with up to 100 attendees. If you want more features, unlimited plans start at under $15 per month.
A well-known cloud phone system, RingCentral is a great choice when you want to simplify business communications. With this system, you can organize voice communications, business conference, online meetings, and much, much more.
Since it’s cloud-based, there is no need to set up and maintain a physical communication system. It’s easy to get started and even easier to use.
With RingCentral, you can manage phone calls, text messages, faxes, emails, and documents all in one convenient location. This software integrates seamlessly with your existing infrastructure and is compatible with Dropbox, Google, Zendesk, Microsoft, and many other leading business apps.
It is specifically designed to be easy to use even for those who aren’t particularly tech-savvy. With a flexible pricing scheme, it is easy to find an option that fits your budget, too.
MyOwnConference is a highly respected webinar platform that helps you get the results that you need. You get access to high-end tech to ensure the quality of your webinars 24/7. This includes the use of 10 reputable data centers of TIER-III standard and above. The platform also makes use of 200 servers and two Cloud services.
Setting up and hosting a webinar is also made easy. This is because you have access to technical support whenever you need it. This live support is available to answer your questions via the platform's website and by email, Skype and telephone.
Your webinar audience is not always going to be in one place. So, MyOwnConference access features are really useful. They allow your audience to join your webinar using handheld mobile devices. No download of software is needed, either. This is simple to use software that allows you to start up a webinar in seconds.
Finding the right communication tools for your small business can be tricky. This is especially true when your budget is limited and you lack the resources to set up and maintain complicated systems.
The options listed above are some of the most popular in the business world, and they are ideal solutions for small business owners. Check them out today to discover which ones are best suited to your specific needs.
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