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12 Best Email Finder Tools to Maximize Your Outreach Efforts
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Choosing the right CRM software can become overwhelming with many options. I have reviewed the top CRM tools available in the market and shared their unique features, pros and cons and pricing so you can make an informed decision.
|Our ranks||Our top pick||Best for||Free trial period||Pricing|
|Monday||Simple custom automation to eliminate repetitive tasks and manual work||Yes||$30/month|
|Freshsales||Advanced contact management, workflow automation, and AI insights||21 days||$12.5/month|
|Salesloft||Automating emails, boosting outreach, and engaging with customers promptly||N/A||N/A|
|Insightly||Marketing automation, project management, and customer support features||Yes||$29/month|
|Keap||E-commerce features for invoicing and native payment processing||14 days||$129/month|
|Pipedrive||Communication tracking, Workflow automation with 300+ integrations||14 days||$9.99/month|
|Agile CRM||Integrating sales, service, marketing, and social media, etc to create one centralized hub for customer reports, analytics, and marketing||Yes||$8.99/month|
When you run a business, there comes a time when the scale exceeds the efficiency that human intervention can provide. Your business grows, and so does the target for sales. Too much data is pouring in from all channels, and organizing that data can become a huge task.
How do you manage all of this while also managing other demands of a growing business?
This is where Customer Relationship Management (CRM) software can make all the difference. I have reviewed and recommended the best 19 CRM software tools in this guide.
CRM software is an end-to-end solution that can help you manage, organize and track customer and lead information. The software enables you to get a bird's eye view of where you are and what you can do to develop stronger relationships and grow your business faster.
Moreover, CRM software allows you to create workflows and assign tasks and ensure everyone is on the same page. CRM software also integrates with other business tools you may be using and delivers more efficiency.
Here are the benefits your business will witness after using CRM tools.
The first step in choosing the best CRM tools is to define your goals. Evaluate your problem to understand if you need help organizing business operations, tracking leads, enhancing closing rates, managing relationships or generating customized dashboards.
Once you have identified your needs, the next step is to evaluate the CRM software tools available in the market. There are so many options that this step can become overwhelming. We have reviewed the top CRM tools available in the market and shared their pricing so you can make an informed decision.
The platform has a lot of features, and I feel like I only use 30-40% of Monday.com's true potential. As a visual person, Monday allows me to see things at a glance! I like how I can color code groups and set up deals to show me how close I am to meeting my monthly goals.
Monday CRM offers multiple customizable features, like a dashboard with almost 50 columns for you to choose from, to focus on what your business needs to grow. It can integrate with several third-party products to ensure your team can access a central database and collaborate on a single platform.
The latest product update includes WorkForms for making insights actionable, a native payment platform and exporting dashboard widgets to PDF.
Here is a breakdown of the various pricing packages offered by Monday.
Once you get hands on this CRM, you will understand that it is so powerful and yet simple to use for sales and marketing personnel. There are so many features to love, such as Sales Sequence, Customer Journey, Automation, Deals, and so on.
Freshsales is a CRM tool part of a bigger suite called Freshworks. It offers a forever-free plan which provides several useful capabilities and features. The paid version is also competitively priced compared to other CRM software.
It offers AI-powered contact and deal-scoring features to enhance your team's efficiency. An AI chatbot system allows you to have live chats with your leads and capture their information.
The last product update included a Shopify integration. The upcoming updates will contain lots of in-app features and better email optimization.
Although the free version offers several features, the paid versions help you use the tool to its maximum potential.
Freshsales is more effective for SMBs and SaaS. It can help your team streamline the sales process and deliver better output.
Apart from other features that it offers,the integration with LinkedIn is great because it speeds up my research process.
Salesloft is a CRM software that can drastically enhance the performance of your sales team if you are not currently using any other CRM tool. Integrating with other third-party systems is easy to transfer contacts and information.
The tool has three key modules - cadence, deals and conversations.
The latest product updates include forecasting, out-of-office detection and multi-language support in conversations.
The pricing of Salesloft varies as per the package you select for your business. There are four pricing packages - Prospect, Sell, Engage, and Enterprise.
SalesLoft is an easy-to-use platform with abilities to create effective outreach cadence. Moreover, data analytics and email campaigns are two areas where the tool is very efficient.
The platform allows users to make calls and track email open rates directly. The workflows with other teams are also seamless for easy task allocation.
Insightly has helped our company with being more organized. We can run the reports that we truly need and track down every single project, lead or opportunity. It's very user-friendly and the best part is it's fully customizable to truly fit our company's wants and needs.
Insightly is a CRM software that purely focuses on small and mid-sized businesses. It is easy to use, and the process of transferring data and contacts is simple. The tool allows you to distinguish between leads and contacts to focus on what is more important.
The reporting dashboards are customizable; you can add or delete items from them in real-time. Apart from that, you can create dashboards for different teams.
The latest product update is AppConnect which is an integrated automation platform. It enables Insightly to connect to all your other software applications.
The pricing of Insightly starts at $29 per month to $99 per month.
Insightly is definitely easy to use. It is ideal only for small and mid-size organizations. It is perfect if you are looking for something the users will easily get used to. However, it does not have any automated workflows, and the additional features in the Enterprise version may get expensive.
It is a CRM, ecommerce, and marketing suite that is fully integrated. I can design a customer journey, build a marketing funnel, and track prospects as they progress from fully qualified customers to well-invested clients.
Keap is a CRM software useful for small businesses starting their e-commerce platform and would like to automate sales and marketing solutions. Setting it up is simple with a dedicated customer service manager, and you can start immediately.
The platform has useful videos to explain each feature to enable you to use it to its full potential.
A priority at Keap this year is to help small business owners manage their email strategies, considering the privacy protection feature announced by Apple last year.
There are two packages of Keap that you can subscribe to - Pro at $129/month and Max at $199/month.
If you are a new business with limited exposure to CRM tools, Keap could be the right choice for you. It allows you to automate emails and notifications. You can also set up triggers for appropriate action when a deal moves from one stage to another.
Pipedrive requires very little help to get your team started. When it comes to creating a consistent flowchart for sales possibilities, talks, and contract discussions, I like Pipedrive's structure. Pipedrive provides a logical structure for tracking sales cycles in an orderly and consistent manner.
Pipedrive is a CRM software that works well for any industry. It is particularly beneficial for marketing agencies or marketing and sales teams looking to enhance their performance. It offers visual pipeline management to help you track and convert potential leads.
The best part is that a sales assistant shares tips and feature recommendations depending on what your team uses. When someone makes any change to the settings, everyone gets a notification.
The latest product updates at Pipedrive include analysis functionality, a chatbot, lead-management features and in-app campaign notifications.
The pricing of Pipedrive ranges from $9 per month to $59 per month for enterprises.
Pipedrive is advisable if you want a sales tool to organize and manage your work. It has a high focus on building a sales funnel, and you get several features to accomplish that.
The majority of Hubspot's important paid features are available for free. The advanced analytics and metrics, as well as the reporting, are excellent and superior to competitors.
We live in a time where customers appreciate a human touch instead of the age-old sales approach. To offer this, teams must act fluidly and adapt to the environment. Agile CRM enables this and allows your teams to respond swiftly to the demands of the customers.
Agile offers an effective contact management system that helps you engage your customers. There is a feature of automated lead scoring that allows the team to focus on the most important leads.
Agile CRM's latest product updates enable you to manage your entire business from one place.
Agile CRM offers different packages, from a free package for small businesses to packages designed for enterprises that want more support.
Are you looking for an all-comprehensive tool that delights your customers and enables your team to deliver a high-quality experience to every customer? Well, Agile CRM is your answer.
Salesforce is one of the most trusted CRM software used worldwide as it offers solutions that exclusively cater to the industry and company type. It is particularly useful for businesses expecting growth as you get the flexibility to scale the software as your business grows. It offers several features to manage complex relationship dynamics, and you can pick and choose as per the stage of your business.
Salesforce allows you to customize and automate business processes through a user-friendly interface. You can use it to create workflows and auto-assign tasks for deals to go through smoothly.
The latest product updates include subscription management, resolving cases faster through cross-functional experts and intelligent recommendations to reduce emissions.
The price packages start at $25 and go up to $300 for different features.
Salesforce is advisable if you are in a growing phase or have already been established as a large organization. If you are in the initial stages of your business, Salesforce may be a bit too advanced.
Hubspot is perhaps the most powerful name in CRM software. It comes with special modules for sales, marketing and customer service. The best part is that its free version is exhaustive and lets users test all the features.
It is particularly useful for inbound marketing as it enables you to manage all digital activities. For instance, the tool allows you to publish blogs, enables better searches, and tracks and manages ads and social media channels.
Hubspot facilitates stronger customer relationships with email templates, tracking, and call recording.
The latest product update includes customer service and ticket resolution, and native payment processing.
The pricing for Hubspot starts at $45 per month to $3200 per month.
Hubspot is a great CRM software as it offers everything possible under the sun to manage your customer relationships. With everything available on one platform, the team can focus on generating and converting leads.
Dynamics CRM is a tool by Microsoft with powerful features to make contact with your customers and sustain a long relationship with them. This CRM software is more suitable for large organizations with multiple features like real-time analytics, performance metric tracking, and AI-based customer recommendations.
The latest product updates under Project Operations give business leaders better insights and help the sales team win more deals.
Since Microsoft Dynamics has several different modules for different teams, the pricing is different too. Here are a few examples of pricing to give you an idea.
Microsoft Dynamics CRM is suitable for large companies that have complex demands. It is an all-in-one tool that has something for everyone, like the sales team, customer service team, finance, marketing and the HR department.
NetSuite is an integrated cloud business suite by Oracle. It has tools for CRM, ERP, and accounting. The enterprise-level CRM module offers multiple features to manage all things sales and marketing. The best part is that it allows you to support the entire life cycle of a customer.
The availability of other modules enables you to create a central database with exhaustive workflows.
The latest updates include new CRM Dashboards, Roles and Reports.
The pricing is not available online. Interested buyers have to call for it.
This CRM tool is ideal for managing everything like financial management, supply chain, warehouse management, and HR under one roof. As a result, you don't have to worry about third-party software integrations. It is perfect for large organizations.
Zoho is one of the most popular CRM applications available in the market that has had a high focus on small and mid-sized organizations. It is ideal for startups and supports lead conversion and customer engagement to grow and scale.
As the business grows, this CRM tool provides multiple features to support your growth in a short time. It is highly versatile and works for most companies in most industries.
The different packages of Zoho CRM are priced at $12, $20, $35 and $45 per user per month.
Zoho is one of the few CRM tools that are as useful for small and medium organizations as for larger ones. As your business grows, you can select for the higher versions to use other functionalities for the optimum performance of your sales teams.
SugarCRM is a good product for businesses that want to customize the home page and focus on what matters. You can get an overview of what is happening with each and every customer and also get to see your leads.
This CRM has too many features that confuse a new user or a small business. However, they offer plenty of support and training to resolve any issues.
The latest update at Sugar CRM focuses on the improvements in the deployment, administration and UX improvement.
The pricing range is quite wide at Sugar CRM. You can take a look at them here.
SugarCRM is a fantastic option for small-business owners who want to keep the costs down and need only a few functionalities. The price point is affordable for such users. It is also useful for marketing and advertising agencies who want to create custom workflows.
SageCRM is one of the best CRM software for small and mid-sized companies looking to cut costs, optimize performance and grow faster. It is an affordable, easy solution to onboard and manages your sales and marketing.
The latest updates are mainly focused on improvements in Deployment, Administration and UX improvement.
SageCRM does not list pricing details on a public platform. You have to connect with their sales team to get a quote.
SageCRM offers several features that work well for small and medium businesses. However, you can also explore other CRMs and get a pricing quote to compare.
Zendesk started with a help desk and released a CRM tool later. It is a good option for small and mid-sized businesses and contains most features you may need. They also offer advanced analytics to get more insights.
The latest product updates at Zendesk include new chat dashboard redirect links, trial intent questions, and some new features in the ticketing system.
There are three packages offered by Zendesk, and their details are as mentioned below.
Zendesk is a very useful product if you also want help desk support to resolve your customer queries. It is not very useful for large organizations as the platform offers limited features at a higher price.
SalesMate is a CRM software that can help you create a useful and simple sales process for your team to achieve their targets.
The last update at SalesMate includes Drag & Drop Email Template Builder and Editor.
There are four packages for SalesMate - Starter at $12, Growth at $24, and Boost at $40 per user per month, respectively.
It is a CRM tool with affordable options. In fact, it can give you more features at a lesser cost.
Shape is a CRM software dedicated to mortgage lenders and offers a multitude of features useful for them. It provides an end-to-end solution to fulfill all your needs from pre-loan through post-close.
The latest product updates include enhancement of features for customer point of sale, digital advertising and lead scoring.
You can connect with the sales team at Shape for the pricing of Lead Scoring and Digital Advertising features. For Customer Point of Sale, the charges are $59 per user per month.
Shape is a useful CRM software for mortgage lenders as it is built to suit their needs. It contains extensive features. So be ready to be present throughout the installation process to get what you need.
Copper CRM is a fantastic tool for businesses that use Google products like Google Workspace, Gmail, and Google Calendar.
The team at Copper is working to give customers the ability to apply advanced text filters for better record identification.
The pricing at Copper CRM ranges from $29 per user per month for the Basic plan to $119 per user per month for the Business plan.
Copper CRM can be a fantastic add-on CRM tool if your sales team relies heavily on Google Workspace. It is not flexible to integrate with other tools and is not recommended in that case.
Nimble is a simple CRM most useful for small businesses. It helps in tasks such as organizing contact lists, tracking timesheets and scheduling, which can vastly help your business grow.
The last update at Nimble was a two-way sync with Microsoft 365 contacts.
The pricing of Nimble is simple and costs $19 per user per month.
Nimble is advisable for first-time users looking for a CRM tool to fast-track their sales process. It comes with several useful features at an affordable rate. However, the fairly simplistic tool may not work well for bigger and more complex organizations.
Finding the right CRM software is essential. It can take your complete business to the next level. When your marketing team can widen their reach and the sales team can target potential customers, your business will begin to grow exponentially. It is advisable to identify your needs and conduct market research to select the right CRM software for greater success.
Customer relationship management, or CRM, is a software program that helps business owners to track all interactions and develop relationships with their prospects and customers. A CRM takes the place of the numerous spreadsheets, databases, and apps many businesses have created to manage client information.
Maintains a centralized database across your sales org. Manage all communication and interactions with prospects. Automate data entry. Gives reminders to follow up with prospects. Organize contact data. Segment customers. Create sales reports. Automate forecasting for your sales performance. Scale your sales processes over time. Ensure team communication is facilitated.
With the help of a CRM tool, you can manage marketing campaigns, track service issues, identify sales opportunities, and store customer and prospect contact information in one convenient location. You can also make this data about every customer interaction accessible to anyone in CRM at your company who might need it.
Analytical CRM that allows for data visualization, better customer insights, and their interactions with your business. Collaborative CRM allows interaction with your vendors and distributors based on shared customer information. Campaign management is a combination of analytical and operational CRM used to run sales and marketing campaigns using the contact data gathered in the system. Strategic CRM that puts customers first allows you to use information about customers and market trends to make informed business decisions.
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Monday CRM is a great option for small businesses that have fewer options. Moreover, it is affordable as compared to the bigger names. It is an easy-to-use tool with several customizable options to get what you need.