Every business person would like to attract more clients to their pool. However, although getting more clients indicates growth, retaining existing clients is even better. Better still, selling to existing clients is cheaper than generating new clients. However, retaining existing clients can be a daunting task. It is, therefore, essential
Engagement takes more than a knock on a door. A Gartner Research study says campaigns integrating at least four digital channels outperform single- or dual-channel campaigns by 300%. At the same time, 46% of marketers say the video is their most successful content. The cross-channel video makes your content strategy
Software as a Service, abbreviated as SaaS, is a means of software distribution. Softwares can either be distributed by the companies who create them (like SAP for an organization) or by a third party vendor in the same industry. SaaS tends to fall in the latter category whereby a third
It is quite a difficult task to generate quality sales leads. And, it has become more and more difficult as time has passed. But, if you think generating sales leads is difficult, you have not been through the challenge of converting those leads into actual customers. Now, what is the
Email lists are one of the foundational grounds that support your sales funnel. As 60% of marketers use conversion rates to evaluate email campaigns’ effectiveness, having genuine email subscribers or leads is essential. Many times, marketers wonder about their dropping open rates and click-throughs. It’s not because of your
Have you ever faced negative online reviews from your customers? Dissatisfied customers lead to a decrease in brand reputation, which can catastrophically impact a business. In some cases, these negative reviews can come from competitors who purposely are trying to defame your brand, but we will focus on customer reviews
Many businesses today have been turned upside down due to the COVID pandemic we are all facing. There are numerous workplace-related changes, the most prominent one being the fact that more and more people now have to work remotely. A huge number of offices across the globe are being abandoned
To have a successful online business, you not only need to have a strong digital footprint, but also the expertise to be found. The digital space is now a congested sea of businesses, where it is imperative for every business to stand out and have a unique voice. We do
Every business owner will have experienced some financial and behavioural shifts during the coronavirus pandemic. The crises that no one saw coming has placed an enormous strain on organisations, from one-man bands to multinational corporations all over the world. And even now, as we start to see the light at
People are inundated with ads all day long. From the moment they wake up in the morning they are faced with some form of analog ad and then it continues when they log into their computer. From there, even their entertainment has ads when they are trying to relax. Breaking
The onboarding process is the beginning of your relationship with a client, and it starts before a customer makes the first purchase. It begins when your potential customer appears on your website for the first time and is making a decision about what to do next. So, let's
It is no secret that the business world is constantly evolving in terms of technology. Cloud technology is among the most promising of these technologies and is particularly useful for managing notoriously time-consuming tasks like payroll. That said, adapting to new technology in the workplace can be a challenge, especially
In the wake of the Coronavirus pandemic, the world economy is taking a downward turn. Businesses are struggling to stay afloat, yet this is just the beginning of the tough economic times ahead. For startups, the looming economic crisis will be a defining moment. So, if you are an entrepreneur,
With more businesses than ever taking their operations remote, it has been imperative that their employees find ways to adjust to the demands of virtual work. One tool for this adjustment that’s often overlooked is the VoIP phone plan. A hosted phone system that uses the internet to transmit
Customer Experience (CX) is a key differentiator that allows you to gain a competitive advantage over your competitors. It’s the only factor that leaves a positive lasting impact on the customers’ minds. Positive customer experience makes the customer feel good, while negative customer experience leaves the customer unhappy and
Did you know that 80% of local searches result in conversions? In short, this means that if your digital marketing has not considered or at least evaluated a local SEO strategy, something needs to change. However, if you’re not familiar with local search, or even with general SEO, you
