Have you ever faced negative online reviews from your customers? Dissatisfied customers lead to a decrease in brand reputation, which can catastrophically impact a business. In some cases, these negative reviews can come from competitors who purposely are trying to defame your brand, but we will focus on customer reviews
Many businesses today have been turned upside down due to the COVID pandemic we are all facing. There are numerous workplace-related changes, the most prominent one being the fact that more and more people now have to work remotely. A huge number of offices across the globe are being abandoned
To have a successful online business, you not only need to have a strong digital footprint, but also the expertise to be found. The digital space is now a congested sea of businesses, where it is imperative for every business to stand out and have a unique voice. We do
Every business owner will have experienced some financial and behavioural shifts during the coronavirus pandemic. The crises that no one saw coming has placed an enormous strain on organisations, from one-man bands to multinational corporations all over the world. And even now, as we start to see the light at
People are inundated with ads all day long. From the moment they wake up in the morning they are faced with some form of analog ad and then it continues when they log into their computer. From there, even their entertainment has ads when they are trying to relax. Breaking
The onboarding process is the beginning of your relationship with a client, and it starts before a customer makes the first purchase. It begins when your potential customer appears on your website for the first time and is making a decision about what to do next. So, let's
It is no secret that the business world is constantly evolving in terms of technology. Cloud technology is among the most promising of these technologies and is particularly useful for managing notoriously time-consuming tasks like payroll. That said, adapting to new technology in the workplace can be a challenge, especially
In the wake of the Coronavirus pandemic, the world economy is taking a downward turn. Businesses are struggling to stay afloat, yet this is just the beginning of the tough economic times ahead. For startups, the looming economic crisis will be a defining moment. So, if you are an entrepreneur,
With more businesses than ever taking their operations remote, it has been imperative that their employees find ways to adjust to the demands of virtual work. One tool for this adjustment that’s often overlooked is the VoIP phone plan. A hosted phone system that uses the internet to transmit
Customer Experience (CX) is a key differentiator that allows you to gain a competitive advantage over your competitors. It’s the only factor that leaves a positive lasting impact on the customers’ minds. Positive customer experience makes the customer feel good, while negative customer experience leaves the customer unhappy and
Did you know that 80% of local searches result in conversions? In short, this means that if your digital marketing has not considered or at least evaluated a local SEO strategy, something needs to change. However, if you’re not familiar with local search, or even with general SEO, you
Is there a business idea that has been haunting you for a while? Or maybe it's not just an idea, maybe you have an entire plan. Also, it could be the desire to lead and administrate that is overwhelming you now, but with the lack of a business
We are all becoming digital fanatics – we live and breathe the digital experience in everything we do. Even in turbulent times, like the ones we are in right now, staying connected with the outside world and knowing the situation of our friends, families, and colleagues becomes more critical. Brands and
When you are an influencer on social media, you are your own brand. And because of this, it is easy to assume that your brand is protected. After all, you are you, and nobody else can be. It’s your face and name that make you the influencer that you
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Digital marketing is a crucial process for any business these days. With almost all consumers tethered to their phones, the best way to reach your target audience is to cultivate a strong online presence on their platforms of choice. An excellent way to attract potential customers to visit your site
Video conferencing is being a mainstream method of communication for organizations of any size, and for people, in general, wanting to communicate with friends and family around the world. There are advantages and disadvantages to all technology, but video conferencing is overtaking the traditional phone call. What is Video Conferencing?
