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Learn modern growth hack strategies that can help iGaming startups win and retain customers on a budget.
The iGaming industry has stiff competition due to its many operators and changing marketing strategies. The legalization of online games and modern technology, such as AI-based marketing, influence how iGaming runs its businesses. This means iGaming operators must invest in effective marketing strategies to get a significant market share.
Despite the iGaming companies making billions in revenue annually, only the operators with effective marketing strategies win loyal clients. The fast pace at which iGaming operators change their marketing campaigns means that the traditional marketing methods no longer work. Besides, iGaming operators must ensure their marketing goals align with their strategies.
For instance, some iGaming operators want to attract and retain new clients, while others want to increase deposits, make users try new games, and build a significant user base. Therefore, iGaming operators should adjust their marketing to align with their goals. This comprehensive guide will help iGaming operators find the right growth strategies to succeed and build a name in the industry.
This is a game-changing approach that breaks away from conventional marketing. Growth hacking in iGaming involves paying attention to critical metrics such as user registration, user retention, payment processing methods, retention rate, and the most popular games. With this strategy, the operator adjusts the marketing plan based on the metrics.
For instance, if the registration rate or deposits are low, the operator can implement the best online gaming payment processing method that serves the target clients. Addressing such pain points on time helps win more clients and increase business revenue.
Many iGaming operators are yet to try growth hacking strategies. It involves implementing bold and rapid measures and experimentation after a thorough data analysis to stimulate growth. Rather than implementing blanket marketing ideas, a growth hacker combines metrics, analytics, creativity, innovation, and technical skills to identify growth points and work on them.
For instance, the iGaming operator can design a unique promotion to double the registered users or deposits within the first week of launching a product. Another classic example is creating an iGaming sales funnel where users are unlikely to leave the website before registering or making deposits during their first visit. The operator works with a seasoned marketing strategist to make the most of every sale opportunity instead of implementing a conventional marketing campaign.
Unlike traditional marketing, the growth hack strategies involve not-so-obvious marketing techniques. It also entails experimentation and testing of hypotheses and unconventional ideas. Therefore, the iGaming operators will quickly identify what does not work for them and switch to better or more effective solutions. This accelerates growth and minimizes marketing costs by eliminating trial and error.
Many iGaming business owners think there is little difference between conventional growth marketing and growth hacking strategies. However, each strategy addresses a different approach and suits a specific situation. Traditional marketing utilizes long-term strategies such as publishing web content, search engine optimization, branding, building customer loyalty, and a systemic approach.
Modern iGaming operators, on the other hand, want to achieve success in marketing through short but intensive action guided by data and test results. While traditional marketing focuses on stability, growth hacking marketing relies on rapid experimentation and adjustments of strategy to achieve success quickly.
When it comes to the cost, conventional marketing requires a significant budget due to long-term marketing tactics, but growth hacking typically requires a lower budget. Traditional marketing targets a broad audience, while the new marketing strategy has a more precise targeting.
Lastly, conventional marketing focuses on building relationships for long-term gain. However, growth hacking strategies narrow their focus to specific aspects such as retaining customers, increasing registrations, doubling deposits, and attracting new iGaming clients.
For instance, an iGaming website with a sports betting platform and a blog can initiate search engine optimization and realize the goal after one or two years, which is part of traditional marketing. However, a modern growth hacking strategy seeks to test a specific metric, such as how a welcome bonus or a referral program affects the conversion rate.
So, the appropriate iGaming marketing strategy depends on the business owner's goals, budget, and marketing duration. If one aspect of the iGaming business needs attention, the operator should implement a targeted strategy. However, long-term growth marketing is the best approach if the goal is to build a brand that players and other iGaming firms trust. Therefore, iGaming operators should switch strategies to thrive in the ever-competitive gaming environment.
Some iGaming platforms have a complex sales funnel. This means the business owner might not easily identify weak points or areas that need extra attention. Therefore, the operator should adopt the new strategy to attract customers and keep them engaged throughout the sales funnel. When implemented effectively, the growth hacking marketing strategies can help small companies compete with established iGaming firms. This explains the importance of following the right steps when implementing the new marketing strategy.
The first step when implementing the growth hacking strategies is gathering information. This involves identifying weak points in the sales funnel where the iGaming operator loses clients. For instance, the marketing strategist can use analytical tools to determine the point at which users abandon the sales funnel. If many users leave the sign-up process, the marketing expert should collect data on why to develop strategies to increase the number of users signing up.
After information gathering, the iGaming operator should create a hypothesis to solve the identified problems. During this phase, the operator and marketing strategist propose solutions to the challenges identified in the previous phase. For instance, they can edit the registration form to encourage more users to complete it. They can also reduce the number of questions or open fields where users must fill out their details. Offering attractive welcome bonuses and gifts, such as free spins, can entice more users to register.
The third phase involves testing the hypothesis on a few target audiences to determine if it solves the identified problem. If the length of the registration form was the problem, the edited form is subjected to at least 10 percent of the audience to determine if it is better than the previous one. The marketing expert pays attention to registration time, number of successful signups, and any improvements necessary.
After testing the hypothesis, the iGaming operator and the marketing experts analyze the metrics to determine if the proposed solutions are effective. For example, the new solution is effective if the percentage of signups has increased after testing the edited registration form. However, if it is still ineffective, the business owner should consider other solutions, such as signing up using social media accounts or email accounts.
If the tests show positive results, the iGaming operator and their marketing team will implement the new solution across the entire traffic. For instance, if updating a registration form increases the number of sign-ups during the testing phase, all the new users should start using the updated registration form.
However, the marketing team should monitor the metrics to determine their effectiveness over time. The good news is that the iGaming operator does not have to wait for months or years to assess the efficacy. The strategic improvements yield tangible results and could lead to long-term success.
In iGaming, the number of conversions determines the revenue the platform will realize. This means that every conversion is critical when developing a marketing strategy. Therefore, iGaming business owners should implement proven ideas that directly impact revenues.
One effective way to boost conversion in iGaming is through referral programs. This strategy entices existing clients to recommend the gaming platform to their friends and family to get a bonus, discounts, or free spins. Since potential clients trust their friends and family, referral programs are more effective than conventional marketing. Besides, it is inexpensive since only successful conversions attract rewards from the iGaming platform.
Another strategy is adding gamification tools to enhance the user experience. For instance, an iGaming operator can introduce a tournament where all players access leaderboards and get common prizes when they win. More players want to participate since the tournament changes private wins into a public celebration, increasing retention and user engagement.
Some iGaming business owners use a personalized approach to win new clients and retain the existing ones. They use data collection tools to determine the location, betting experience, gaming history, preferred payment method, and their favorite games. This helps the operators customize their offers and send personalized notifications with the information that the specific player is interested in.
Content marketing is an effective strategy that cannot be ignored even today, when AI content is common. The content that iGaming operators publish should be valuable to the reader and must solve the actual challenges that existing and potential clients experience.
For example, the iGaming blog should provide guides on how to choose the right game, make a first deposit, withdraw wins, refer other clients, and get promo codes. Many users who avoid iGaming because of technical challenges can read the guides and become loyal clients if the guides solve the problems they encounter when using the platform.
Another effective strategy is simplifying the onboarding process. This is critical when the iGaming operator wants to attract new users who have never played games online. The marketing experts should make the platform intuitive and user-friendly for beginners and seasoned players.
New clients should be able to register quickly, link their preferred payment method, deposit their betting amount, and place their bet without technical challenges. It is also crucial to have a reliable support team to help potential clients solve problems that could make some switch to competitors.
Conducting marketing tests is another way to win more clients and discover what works best for the target clients. For instance, the iGaming operator can create two banners: one offering free spins to first-time clients and another offering a bonus on the first deposit. Analyzing registration data will help the business operator identify the most effective method if an equal number of users access the two banners.
Low traffic flow to the gaming website is the most common challenge that iGaming operators struggle with. To solve this problem, the business owner can consider using social media and hosting livestreams to showcase new games and entice new and existing users to visit the iGaming website. Paid advertising, such as pay-per-click, can also increase traffic to the betting platform.
A low number of new signups despite high traffic is another common challenge. In this case, iGaming operators can organize quizzes, publish user-friendly guides, offer deposit bonuses, and encourage new users to sign up. Using these strategies helps engage users and entices them to complete the registration form.
The iGaming website visitors sometimes fill out the registration form but fail to make their first deposit. This increases the number of users without increasing revenue or actual players. To address this problem, the iGaming business owner can introduce promotions, gifts, and bonuses for beginners who make their first deposit. They should also solve payment processing challenges that could prevent new users from making deposits.
Some iGaming platforms have visitors who register, make deposits, and play a few games but later leave the platform. To retain clients, the iGaming operators can organize tournaments and offer exciting prizes to active players, even when they lose. Sending offers via text messages and social media can also help to improve user retention on a budget.
Email marketing is another low-cost method of retaining clients. It allows iGaming operators to reach out to potential clients at different sales funnel stages without breaking the bank. However, it is crucial to hire a competent writer to craft engaging and personalized emails. Emails remind clients who had almost forgotten about the iGaming platform and provide a link to the platform, which makes some go back and become loyal clients.
The iGaming industry has thousands of operators seeking to gain market share. This means that the conventional marketing strategies might not be effective. The good news is that these modern growth hack strategies can help iGaming startups win and retain customers on a budget. However, iGaming operators should work with marketing experts to apply the best approach and realize long-term results.
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This post was submitted by a TNS experts. Check out our Contributor page for details about how you can share your ideas on digital marketing, SEO, social media, growth hacking and content marketing with our audience.