Learn what predictive analytics is, why it matters, and how it can help you optimize how your business operates and boost your conversions. It can change how you do business and double your profit in no time.
Have you spent thousands of dollars to market your product yet failed to achieve the desired results? Well, that happens to a lot of entrepreneurs, especially when they are just starting.
However, you can stop this from happening. You can easily boost your sales and increase your conversions by creating your marketing campaigns around a solid predictive analysis. Now what is predictive analytics, and how does it work?
This is something that a lot of you may need to learn about. If you're one of them, this post is for you. In this post, we'll talk all about it. In doing so, we'll discuss what it is, how it works, and why it matters for your business.
We'll also look at some significant industries leveraging it to streamline business and boost conversions.
If you want to know all of this, keep reading. We'll start with what predictive analytics is.
What is predictive analytics?
Almost every entrepreneur starts their business with basic research. This helps them understand who will benefit from their business, their target audience, which age group to target, and other similar things.
But these are just basic knowledge that helps you get started. To run a profitable business, you must know much more than that.
Understanding your target audience and the market in which you'll do business is important. But to ensure you make the right decision to run your business, you must also know what the future holds.
That's where predictive analytics comes in. Predictive analytics is the process by which businesses use various statistical data, algorithms, and machine-learning techniques to predict future outcomes based on historical data.
In doing so, you analyze past data and use it to identify patterns and trends to understand and predict future events, trends, and behaviors.
The biggest benefit of using predictive analytics for your business is that it helps you make data-driven decisions. This is very important to help your business face potential threats that result in lower conversions, decreased profit, and, ultimately, more business losses.
It's important to note that predictive analytics is just one step of analytics in business. To understand predictive analytics better, you must first know how analytics work.
How does analytics work?
Before we look at analytics in businesses, let's understand what exactly it is.
In business, you use analytics to get insight into different metrics through which you can optimize your working process. In doing so, you analyze various historical and statistical data to make informed and data-driven decisions.
Analytics can help you improve your business performance, optimize your supply chain, enhance customer support, and reduce costs.
There are three major steps in analytics for businesses. Let's look at each of them.
Step 1: Descriptive analytics
When running proper analytics for your business, you're preparing yourself to collect data. But for that, you need a platform to present this data. So it's like a dashboard where this data will be generated.
So in this step, you create this dashboard and start generating historical data and facts to identify areas of strengths and weaknesses of your business.
Now descriptive analytics itself has two parts.
The first part is known as data aggregation. In this process, you collect your data and sort it out in the dashboard to make it more manageable.
The second part is known as data mining. In this process, you get a more detailed insight into your data. Here you interpret the data and modify it into human interpretable form to establish a correlation between different interpretations. In simpler words, you're diagnosing the data to understand its effects.
Step 2: Predictive analytics
Once you have the data in your hand, it's time to use it for the next step, predictive analytics. In this step, you use the gathered data to predict your decisions. Then you find the weaknesses in those decisions, rectify them and test them for success.
In this step, you use different techniques like Artificial Intelligence, machine learning, and algorithms to understand the predictions and work around them. This gives you the upper hand in making informed decisions and sets you up for success by achieving your goals.
Step 3: Prescriptive analytics
This is the most advanced and final step of the process. In this step, you use the data to prescribe what should be done and how. In a way, this is the step where the final strategies take place and sets the tone about how to implement them for your business.
This form of analytics uses predictive and optimizing techniques and recommends an effective course of action. The idea is to achieve the desired outcome, whether boosting sales, attracting leads, increasing engagement, or your business goal.
This step lets you identify the best course of action for your business.
Why predictive analytics matter
Predictive analytics matter because it helps your business make better and more informed decisions. By using predictive analytics, businesses can identify potential risks and opportunities, optimize operations, and improve customer satisfaction.
Overall, predictive analytics is a powerful tool that can help businesses gain a competitive advantage, reduce costs, and improve performance.
Let's look at why predictive analytics is essential for your business in a more detailed manner.
1. Identify potential threats and risk factors
Predictive analytics is important because it helps you identify potential threats and risk factors for your business. When you use predictive analytics for your business, you're looking at historical facts and data. All of this data can help you identify any threats and potential risks that your business might be facing in the future.
For example, by using the data you get from your analysis, you can have better insight into how your customers behave, what trends they are following, etc. So, all of this might result in low sales and decreased conversions.
When you know that these challenges might come up or that you might have to face these risks and threats in the future, you're better prepared to face them. So you can take care of them before it becomes a severe problem for your business and hampers your reputation or causes potential financial damage.
2. Discover trends and patterns
Just like predictive analytics help you identify potential threats and risk factors, it also helps you discover current trends and patterns in various business metrics. For example, this can be about customer interests, behavior, sales trends, etc.
Knowing this information can help you have a competitive edge in the market because now you are better informed about what's happening in the market. So you can use the information to optimize your business development strategy, product development, operations, etc.
3. Make better informed decisions
Identifying the challenges and risk factors is extremely important to prevent them from causing damage to your business. Predictive analytics makes it easy to understand these threats. When you identify and understand potential threats and risk factors, you can easily take proactive measures to mitigate those risks.
For example, when you understand your customer's behavior, you can easily tailor your marketing efforts and tweak your products or services to fit your user's needs. This helps increase customer loyalty and boosts user satisfaction.
Another point where these analytics comes in handy is understanding the optimal price of your products and services. That way, you can optimize your pricing policy to boost your revenue and stay competitive.
You also get to identify the bottlenecks and disruptions that might occur in your business. So you can optimize them before it occurs to reduce cost and streamline your operations.
Since your understanding comes from facts and figures, you can make better-informed decisions for your business. Thus, you can optimize your operations, reduce impending damages and save losses.
Using the data collected from your analytics, you can identify customers who are most likely to purchase your products and services. This can help you tailor your marketing campaigns to target these customers and convert them into sales.
You can also use it to analyze your customer's browsing history, purchase history, preferences, etc. This information can be very effective in tailoring your marketing campaigns to offer personalized recommendations, promotions, and even content in your content marketing strategy.
All of this can instantly boost your social media engagement rate, email click-through rate, and your overall conversion rate.
When you optimize your operations, the chances of boosting your conversions increase. This can result in more profit and more success in the long run.
Predictive analytics industry use case
With the advancement in technology and easy access to the internet, the way people do business has changed a lot.
Now businesses don't just focus on boosting their sales but also want to improve customer satisfaction, build brand awareness, create a positive brand image, and retain employees by offering better work experience to them.
Predictive analytics makes all this a lot easier. That's the reason why various industries are leveraging it for their businesses. Here are some of the industries that are using it to improve their business.
1. Human resource
Human resource is one industry that's thoroughly leveraging predictive analytics. If you're running an HR firm, you can do it too. You can combine it with employee survey metrics to find prospective employees for your business.
It's a perfect way to identify and hire top industry talents for your organization and retain them for longer. Predictive analytics is a brilliant way to reduce employee turnover and increase employee engagement.
2. Supply chain
Managing your product inventory and setting pricing strategies can be challenging. Using predictive analytics for your business can help you make this strategy easier.
It can help you identify and meet customer demands without overstocking your warehouses. This can enable you to manage your supply chain cost-effectively. You can also use it to assess the cost and return on your products in the long run.
3. Marketing and sales
Another industry that's using predictive analytics to improve its turnover cost-effectively is marketing and sales. Every business uses marketing to promote its products. And sales is one of the essences that keeps a business alive.
Businesses use it to get better insight into customers and use it to engage them over a period of time proactively. For example, you can identify cart abandoning customers and use it to improve their experience with your products and services.
This will help boost retention and increase your sales and overall conversions through cross-selling and up-selling.
4. Finance
The finance and banking sector is another major industry that uses predictive analytics to gain business insights. For example, a lot of finance companies use this process to predict and detect fraud and mismanagement.
They use it to predict market changes and offer improved personalized services for their clients. It also helps them minimize risk when it comes to handling finances. If your business is in this sector, you, too, can leverage predictive analytics to improve how you manage your business.
Conclusion
Predictive Analytics is an integral part of your business analytics. By leveraging the data collected from this analysis, you can make data-driven decisions and optimize your operations, product features, and marketing campaigns to gain a competitive edge in the market.
Staying ahead of your competitors is extremely important to achieve your goals and boost your profit. Predictive analytics helps you do that in a very effective and meaningful way.
Sawaram Suthar (Sam) is a Founding Director at Middleware. He has extensive experience in marketing, team building and operations. He is often seen working on various GTM practices and implementing the best ones to generate more demand. He has also founded a digital marketing blog - TheNextScoop.
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